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Recover password

How to recover the password using "Forgot my password"

Written by Felipe do Carmo

If you forgot your password, follow the steps below to reset it and regain access to your account.

Step-by-Step to Recover Your Password

  1. Go to the Login Screen

  2. Click on Forgot Password?

  3. Enter your registered email address.

  4. Check Your Email: Open your inbox for the email address provided and look for the recovery email sent by Autentique.

  5. In the email, click on the Create New Password button.

  6. Enter your desired new password in the field, confirm it, and save.

Make sure to use a valid email address registered in the system. If you cannot find the recovery email, check your spam or junk mail folder.

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